Community colleges need to adopt a single Constituent Relationship Management (CRM) software strategy to engage with prospective students and create pathways to success across the entire lifecycle — from their very first point of contact all the way to their first day of class, and beyond.
Your incoming class is like an ice cream cone…if you don’t constantly monitor it from every angle, it melts. Institutions that maintain a personalized connection with incoming students throughout the enrollment journey are the ones most likely to consistently yield a high start rate and enjoy a great first day of school.
Higher Education environments have much in common with other areas of enterprise as leadership struggles under pressure for continuous change while simultaneously meeting the daily needs of students, clients, or customers. This white paper merges practical and hard-earned experience in large scale higher education (HE), online delivery, and the development of technology for postgraduate professional development with current wisdom from some of the biggest consultants across other industries. The concepts of digital intelligence and agile development did not start in the field of higher education, but they are considered here in that realm, specifically as they aid Postgraduate Studies (PGS). This whitepaper examines three overarching problems that overlap on a daily basis in every PGS we know and will discuss digital intelligence and agile development as conceptual models and ask if, taken together, they are useful to be considered as a basis for evidence-based, strategic change management. Finally, we put forward potential first steps towards building an array of tools that not only immediately improve teaching and learning but also subsequently give the answers needed to move towards building student centered improvements to scale.
Author: Carol Thomas, Vice President of Information Technology, New England College Just because you work at a small school doesn’t mean the technology issues and challenges you deal with are small. Limited resources and legacy technology may make those challenges really big! New England College examines how technology leadership and assessment, resource stewardship, and vendor partnerships make technology investments more impactful.
Enrollment Rx is impressed by the tremendous acceleration that Higher Education Data Architecture (HEDA) brings to retention management in higher education. HEDA as it stands today, provides a solid data model upon which clients can architect a customized retention management CRM.
Pima Community College to present at Noel Levitz National Conference What: “Using CRM to Automate Prospective Student Engagement & Recruitment” Where: Noel Levitz National Conference on Student Recruitment, Marketing, and Retention in Dallas, Texas When: Wednesday, July 27, 2-3pm CT
Upcoming Webinar: CRM Student Portal and Form Builder: Using the Enrollment Rx Portal and Application Builder Presented by: Enrollment Rx June 28, 2016, 12:00 noon-1:00 pm CDT
Prior-Prior Year is upon us. Here are tips to help Admissions teams respond to the new FAFSA rules to improve recruitment and student engagement.
Choosing the Right Higher Ed CRM System for Your School How do you handle enrollment management? If you’re like two-thirds of the schools polled in our recent webinar, you’re probably using spreadsheets or a student information system (SIS) to manage and track student information.
This high impact session will offer Community Colleges practical advice on how to use CRM technology to improve student engagement.