The excitement was palpable. The entire Admissions team, including the Dean of Admissions, was gathered in the office. The din caught the attention of the Vice Dean of the College, who also joined the group.

Was it the first five minutes of the NBA finals?

No. It was time to go live with a new CRM.

For Jill Harman, Director of Admissions at Ohio University’s Heritage College of Osteopathic Medicine (OU-HCOM), one of the most memorable parts of their CRM implementation journey was the “Push the Button” party to officially go live for the first time on the new CRM platform. It was amazing!

“It felt like we were cavemen watching fire for the first time,” said Harman.

A Focus on Speed and Accuracy at Ohio University’s HCOM
In our recent webinar with OU-HCOM, Jill and Kapil Bajaj, Me