News & Blogs
Explore the latest insights and strategies shaping higher education CRM.
The Value of CRM and DXP in College Admission Management Software
The value of CRM and DXP in college admission management software lies in flexibility, usability, and the ability to adapt quickly. Many colleges and universities use CRM systems to manage recruitment and admissions. However, these [...]
How to Prioritize Customer Experience Projects in Higher Education Admissions
Prioritizing customer experience projects in higher education admissions can be challenging. Institutions must balance limited resources with increasing expectations for better digital experiences. Therefore, a clear strategy helps teams focus on the initiatives that deliver [...]
Composable Software and DXP for Higher Education CRM
Composable software and DXP for higher education CRM allow institutions to create flexible and user-friendly systems without relying heavily on IT. With a composable approach, non-technical users can implement, maintain, and update functionality using clicks-not-code [...]
Can CRM Be Successful Without an SIS in Higher Education?
Can CRM be successful without an SIS in higher education? The answer depends on how institutions manage their systems and data. In most cases, both systems play essential roles and work best when integrated. In [...]
Why Customer Experience Matters in CRM for Higher Education
Customer experience (CX) in CRM for higher education plays a critical role in how institutions engage with applicants, students, and other constituents. However, as colleges and universities adopt CRM systems for admissions, many still overlook [...]
To Err Is Human: Why FEaaS Matters for CRM for University Admissions
Why Flexibility Matters in CRM for University Admissions To err is human. However, how easily can your CRM for university admissions recover from mistakes? Flexibility is critical when managing complex admissions processes, yet many systems [...]
Is Your Higher Education Admissions Software Composable?
Composable higher education admissions software allows institutions to adapt quickly to changing requirements without relying on developers. As technology evolves, colleges and universities need systems that can be configured and updated with clicks-not-code tools. In [...]
Safety Third in CRM for University Admissions Strategy
A CRM for university admissions strategy should prioritize long-term success over short-term decisions. However, some institutions take a “safety third” approach when selecting technology. This mindset often leads to rushed decisions and poor outcomes. The [...]