Composable software and DXP for higher education CRM allow institutions to create flexible and user-friendly systems without relying heavily on IT. With a composable approach, non-technical users can implement, maintain, and update functionality using clicks-not-code tools.
As a result, this capability is especially important in higher education, where systems must support a wide range of users and evolving requirements.
Key Components of Composable Higher Education CRM
To fully support institutions, a composable higher education CRM should include several essential components.
Forms and Pages
Colleges and universities manage many types of forms for applicants, students, employers, and other constituents. Therefore, these forms must be dynamic and adaptable.
In addition, operational users should be able to create, update, and deploy forms quickly without technical support.
Constituent Portals
Higher education CRM systems must support multiple portal experiences. For example, these include applicant portals, student portals, and partner or employer portals.
Each experience should be tailored to the user. Because of this, institutions must ensure these portals are easy to maintain through simple configuration.
Decision Portals
Decision portals play a critical role in recruitment, admissions, and decision processes. At Enrollment Rx, we refer to this as the “R.A.D.” framework.
However, institutions often have complex requirements for evaluating applications. Therefore, these portals must support advanced logic while remaining easy for administrators to manage.
Communication Templates
Effective communication is essential for engagement. As a result, institutions need tools to create automated, multi-channel messages that include personalized and rich content.
In addition, these templates should be configurable without requiring coding. Because of this, teams can respond quickly to changing needs.
Enabling Flexibility with DXP
Digital Experience Platforms (DXP) enhance the value of higher education CRM by making systems more composable. With DXP, institutions can build and modify user experiences in real time.
As a result, teams can experiment, improve workflows, and deliver better experiences across the student lifecycle.
Enrollment Rx (https://www.enrollmentrx.com) helps institutions implement composable CRM solutions built on Salesforce. In addition, learn more about digital experience platforms at:
https://www.salesforce.com/
Take the Next Step
If your institution is exploring composable CRM and DXP, it may be time to take a more flexible approach.
Therefore, contact us to schedule a demo and learn how Enrollment Rx can support your higher education CRM strategy:
https://www.enrollmentrx.com/contact/
