We know higher education institutions seek a single CRM platform that can support the entire student lifecycle, from first inquiry to last contact, including flexible retention management functionality that can accommodate the various needs of the institution and the student.
As a Salesforce partner, Enrollment Rx solutions are built on the Salesforce.org Higher Education Data Architecture (HEDA) package, which is designed to be a uniformed object model upon which all of the Salesforce higher education partners can deliver their products and services. The powerful HEDA structure is designed to ensure a future-proof architecture that the higher ed community can rely on to work well with most partners’ approach to higher education products and solutions. By leveraging HEDA objects, including: Courses, Course Offerings, Course Enrollments, Program Enrollments, Terms, Programs, and Affiliations, you are able to deploy a CRM that can accommodate a unique retention plan. Enrollment Rx works with each client to define business needs to create a Student Success solution specific to your needs.
Our retention management solution empowers clients to better engage with their students in order to bolster your retention strategy. By leveraging world-class CRM functionality, our solution delivers comprehensive retention management functionality that is easily configurable to meet your needs. You will be able to:
- Identify, track, and engage with at-risk students
- Create automated workflow and alerts to aid in early intervention
- Develop communication plans designed to increase persistence rates
- Build predictive models of student retention customized to your school
- Manage and measure the effectiveness of student interventions
Our career services solution empowers clients using customized CRM features needed to manage student employment. Our solution is configurable to meet the varying needs of higher education, and is adaptable across multiple programs. You will be able to:
- Develop and maintain employer database with contact names, placement opportunities, and placement history
- Provide career services staff with the ability to match and track students and graduate participation in internship, externship, and job opportunities
- Record pertinent information on individual job and geographical preferences, unique skills and salary requirements
- Accurately manage and gauge placement rates with real-time reporting and dashboards
Our alumni management solution delivers rich CRM functionality that empowers clients to manage their alumni relationships. With engaging tools and world-class features, our solution provides an experience that is simple to use while delivering powerful results. You will be able to:
- Segment alumni by various demographics and criteria such as graduating class, degree, location, industry etc.
- Track full history of all alumni communications, events, and engagement activities
- Manage and track alumni affiliations and awards
- Provide a custom portal for alumni to collaborate with peers, colleagues, faculty, and staff