Enrollment Rx Expands Professional Services with Quick Start Implementation Program for Enrollment Management
February 19, 2014 08:00 AM
Program Offers Higher Education Institutions Phased Approach to a Successful
Full-Lifecycle CRM Platform
Schiller Park, IL- February 19, 2014 — Enrollment Rx, the leading provider of cloud-based Constituent Relationship Management (CRM) solutions for higher education, today announced the expansion of their professional services with the Quick Start Implementation program for enrollment management. The new program helps higher education institutions accelerate CRM implementation with a single, focused project that supports immediate enrollment management goals and processes, such as marketing, recruitment, and admissions. This phased approach establishes a strong foundation of technology systems and business processes that can scale to full-lifecycle CRM in the future.
“While many organizations aspire to CRM across the entire student lifecycle, the reality of implementing a widespread system all at once can be overwhelming on resources and budgets, leaving them at a loss for where to start,” said Lawrence Levy, president of Enrollment Rx. “Built on a proven process and fine tuned through our extensive experience in higher ed CRM implementations, the Quick Start program allows admissions teams to get up and running quickly without the risk of project derailment, while still setting the stage for expansion to full lifecycle CRM in future phases. “
Created to help clients achieve a successful CRM implementation, the Enrollment Rx Quick Start program includes the following services:
• Comprehensive Business Process Review (BPR) – focuses on evaluating business process requirements and establishing a well-defined set of blueprints to help clients approach a successful CRM deployment. Essential admissions-related processes will include prospect/inquiry management, event management and constituent communication plans.
• Product Configuration & Customization – deploy system for immediate CRM needs and future expansion, including set-up and customization of data model, reports and dashboards, automated workflow templates, as well as security and governance settings.
• Implementation Services – includes sandbox review, data migration and integration services.
• Hands-on Training – drives immediate adoption and guides future expansion with training for system administrators and end users to become power users.
“Enrollment Rx guided us through the complexities of implementing a new system with hands-on and strategic input on business processes and incredibly positive collaboration,” said Jason Ramsey, assistant director of administrative services, Allegheny College. “Enrollment Rx has started a full-on CRM revolution at Allegheny and we are now poised to take full advantage of a world-class platform. I’ve encountered no other company that has earned such high marks in their approach to partnering with clients.”
“Our goal is to serve as a true collaborative partner, offering deep insight into business process review and change management, coupled with a level of training, customization and innovation that is unique in the industry,” said Levy.
Built on salesforce.com’s cloud computing platform, Enrollment Rx increases efficiencies and enhances relationship management across various departments and campuses, creating new opportunities to engage with students, alumni and a host of other constituents across the entire student lifecycle. Enrollment Rx’s full suite of Higher Ed CRM solutions includes: Enrollment Rx enrollment management, Retention Rx retention management, Placement Rx career services management, Alumni Rx alumni relationship management, and StuTrax Student Information System.